Drive preventive utilization
Make it easy for members to understand when they are eligible for cleanings and exams and get those visits on the books, supporting evidence that higher preventive use reduces costly restorative work.
Healthcare moves at the speed of trust®
AI-powered navigation that guides members to in-network dentists, boosts preventive visits, and unlocks millions in avoidable claims savings.
What Sunny Does for Dental
Sunny guides members from questions like "What does my dental plan cover?" to booked visits with in-network dentists. By simplifying benefit details and automating scheduling, it helps members use preventive care earlier and more often, which is linked to lower major dental claims and overall costs. At the same time, Sunny's always-on benefits support deflects routine "what's covered?" calls from your call center, freeing staff to focus on higher-value issues.
Sunny captures the member's question in plain language (e.g., coverage, last cleaning date, tooth pain) and applies plan-specific eligibility and benefit rules.
It recommends in-network providers based on location, specialty (general vs. specialist), and member preferences, highlighting cost and coverage differences.
Sunny uses existing office channels (phone, fax, portals) to secure cleanings, exams, and follow-up procedures, then sends confirmations and reminders to reduce no-shows.
Make it easy for members to understand when they are eligible for cleanings and exams and get those visits on the books, supporting evidence that higher preventive use reduces costly restorative work.
Steer members to participating dentists so they access negotiated rates and richer benefits, while plans manage claims costs and network strategy.
Explain annual maximums, deductibles, waiting periods, and coverage tiers in plain language, reducing confusion and member service calls.
Move beyond provider directories by actually booking appointments and handling reminders, rescheduling, and cancellations.
Designed with strong data protection and compliance practices so members can discuss oral health, medical conditions, and billing questions with confidence.
Use AI to orchestrate navigation and outreach across dental and medical benefits, rather than adding a simple chatbot on top of legacy tools.
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See how AI-powered navigation can lower costs and improve outcomes.