01
End-to-end navigation
Closes the loop from member question to confirmed appointment instead of handing people a list of names.
Healthcare moves at the speed of trust®
Sunny Network Navigator
AI-driven navigation that keeps members in-network, channels them to high-value providers, and protects your health spend at scale.
What Sunny Network Navigator Does
Keep care in-network
Sunny Navigator meets members when they ask for help, whether they are searching for a doctor, checking benefits, or responding to outreach. By consistently guiding members away from out-of-network and high-cost sites of care toward high-value options, Sunny can generate millions of dollars in meaningful savings for payers and employers across large populations.
How It Works
From first message to confirmed appointment
- 1 Step 1
Understands the need
Captures member intent via natural conversation and applies eligibility, network, and benefit rules.
- 2 Step 2
Finds high-value, in-network options
Uses a proprietary provider graph and plan-specific steerage logic to surface the right site of care. Steerage to high-value providers is a proven lever for lowering employer and payer costs.
- 3 Step 3
Books on the member's behalf
Schedules using existing provider channels (phone, fax, and portals), and then sends confirmations and reminders so appointment requests turn into completed visits.
Why Sunny Network Navigator
Purpose-built for healthcare navigation
02
Network-wide reach
Works with virtually any provider, not just those who support online booking, helping reduce network leakage.
03
Intelligent provider matching engine
A proprietary, in-house provider and benefit data asset powers accurate, plan-aware matches and reduces misroutes, surprise out of network bills, and member frustration.
04
Low-lift implementation
Embeddable UI and APIs plug into existing portals, apps, and care management tools so teams do not need to re-platform.
05
Built for privacy and protection
Built with strong privacy, compliance, and security controls to protect member data and maintain trust.
06
AI-first architecture
An AI-native platform that orchestrates routing, outreach, and scheduling rather than adding a thin chatbot layer.
[06] For Health Plans
Smarter navigation. Lower claims. Better outcomes.
01
ACCESS
One-step access to care
Convert member requests into confirmed, in-network appointments with no extra effort required.
02
STEERAGE
In-network navigation
Guide members to high-value, in-network providers. Reduce out-of-network leakage and ER overutilization.
03
SUPPORT
Always-on support
Provide 24/7 answers on benefits, coverage, and next steps so members skip the call center.
[07] For Employers & Brokers
Healthier teams. Lower costs.
Give your employees instant access to care navigation, appointment booking, and benefits guidance.
07.1
One-step access to care
Employees book appointments in seconds, directly through Sunny.
07.2
Cut claims costs
Proactive, in-network care reduces costly ER visits and delayed treatment.
07.3
Less admin, more impact
Sunny handles scheduling & reminders, freeing up your HR team.
07.4
See the value
Track utilization and cost savings with transparent reporting.
07.5
24/7 support
Employees get reliable health information and support anytime they need it.
07.6
Easy deployment
No IT lift required. Get started in days with a free pilot program.
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See how AI-powered navigation can lower costs and improve outcomes.